Feedback from previous guests about their experience.
56%
enjoyed the hotel and would happily stay again
5.6/10
Guest rating
Rooms
7.0
Location
8.8
Service
9.2
Dining
8.6
Guest reviews
5.6/10
based on 5 reviews
8.5
8.5/10 based on 1944 reviews
Melanie
United Kingdom,
March
2025
5.6/10
I had a mixed experience at The Highlander Amsterdam. The trendy decor and super comfy beds were definite highlights, but the tiny room and some cleanliness issues threw me off. Also, the construction outside made getting in and out a bit of a hassle, but thankfully, the noise from it didn't bother me inside my room.
Rooms
6.0
My room was stylish but extremely small, and there was a bit of a foul smell upon arrival. The bathroom design wasn't great as it lacked ventilation, which triggered the fire alarm. I really appreciated the quirky decor, but the cramped space was a downside.
Service
9.0
The staff were incredibly welcoming and helpful throughout my stay. I received a lovely hand-written note for New Year's and a complimentary glass of fizz, which was a nice touch. They also assisted me with luggage and offered great local tips.
Location
7.0
The hotel is centrally located, making it easy to walk to many attractions. It's just a short stroll from Amsterdam Centraal, but be warned that the street in front was a bit messy due to construction.
Dining
8.0
Breakfast was surprisingly good, with delicious options including made-to-order omelettes and a variety of pastries to choose from. The breakfast area was inviting and the food quality exceeded my expectations.
Facilities
7.0
While the room had some modern features, I found it lacking in storage space for my belongings. However, I had access to good tech amenities like a smart TV and Bluetooth speakers, which was a plus.
Reese
United Kingdom,
December
2024
6.8/10
I had an overall enjoyable stay at The Highlander Amsterdam, appreciating the quirky decor and comfortable bed, which made for great nights of sleep. However, I encountered a few issues, particularly with the internet during check-in which caused some frustration. The location was fantastic, allowing me to explore the city easily, but the room size was a bit cramped for my liking. Overall, I would rate my experience positively but noted some areas for improvement. 😊
Rooms
7.0
My room was cozy and exceptionally clean, but it was quite small and dark, making it feel a bit cramped. There were some minor issues like the tablet for controlling room features that didn’t work properly. The bed was, however, incredibly comfortable.
Service
8.0
The staff were friendly and provided excellent service, going above and beyond to assist me when needed. I particularly appreciated the detailed orientation upon check-in and their efforts to rectify issues, even if the internet glitch at check-in was inconvenient.
Location
9.0
The hotel's location was fantastic, making it easy to walk to many attractions and nearby tram stations. I loved that I was just a stone's throw from the city's heart, which truly enhanced my experience.
Dining
9.0
Breakfast was definitely a highlight, featuring a variety of tempting options that fueled my mornings well. I thoroughly enjoyed the made-to-order omelettes and pastries, adding a lovely touch to my stay.
Facilities
7.0
The hotel had decent facilities with room service and housekeeping. While I appreciated the modern amenities, I missed having a full restaurant for lunch or dinner on-site.
Tom
United Kingdom,
November
2024
5.0/10
I had a great time at The Highlander Amsterdam. The location is super convenient, just about 10 minutes from Centraal Station and close to tons of restaurants and shops. The decor is really vibrant and unique, but my room felt a bit compact and the layout could be a bit awkward for less familiar travelers. Overall, though, the breakfast and service truly stood out, making my stay quite enjoyable.
Rooms
8.0
The room I stayed in was cozy and had a modern design, but the setup was a little quirky with the shower in the bedroom area. Perfect for solo travelers or close friends, but maybe not ideal for everyone.
Service
10.0
The staff were incredibly friendly and helpful. From the check-in process to breakfast service, they went out of their way to make me feel at home. They even offered early check-in, which was a nice touch.
Location
10.0
The hotel’s location was fantastic! It was within walking distance to most attractions and had a tram station nearby that made getting around easier. I loved being in the heart of Amsterdam.
Dining
10.0
Breakfast was definitely a highlight! They had a great variety, including custom-made omelets and delicious pastries. The setup was inviting and made for a lovely start to the day.
Facilities
8.0
The hotel offered some nice facilities like room service and a bar with creative cocktail options. Although the room features could have been better, everything else was pretty great.
Amelia
United Kingdom,
October
2024
5.8/10
I had a wonderful stay at The Highlander Amsterdam. The staff welcomed me with warmth. a real sense of hospitality that made me feel right at home. My room was cozy and well-kept, though it did feel a bit small overall. The breakfast was a good highlight, with a variety of tasty options to choose from, including made-to-order dishes. While I encountered a few minor issues with the room amenities, the quick and attentive service from the staff certainly made up for it.
Rooms
7.0
The room was cozy and clean, though a bit small for my luggage. I appreciated the soft bed and good shower. the decor was stylish too.
Service
9.0
The service was fantastic. Staff were welcoming and responsive. they really went above and beyond, especially when I encountered room issues.
Location
9.0
The location is perfect, just a short walk from Centraal Station and close to many attractions. ideal for exploring the city.
Dining
8.0
Breakfast was a highlight, with many options available including made-to-order omelettes. it definitely set a good tone for my day.
Facilities
8.0
The hotel provided various amenities like a cozy lounge and bar area. it made for a fun and inviting atmosphere.
Molly
United Kingdom,
October
2024
5.6/10
I had a good stay at The Highlander Amsterdam. The location was ideal, just a short walk from Centraal Station and various attractions. The staff, particularly Merel, were really good, going out of their way to assist with reservations and recommendations. However, the room was quite small for my needs, and I found working in the space a bit challenging.
Rooms
7.0
The room was clean and modern, but on the smaller side. I struggled a bit with space to open my suitcase and there wasn't a desk to work at. The king-size bed was comfortable, leading to restful nights, despite the room's limitations.
Service
10.0
The staff truly stood out. Merel was especially helpful with everything from luggage issues to local tips. Their courteous and attentive nature made my experience nice.
Location
9.0
The location was quite convenient. It was within walking distance to major tourist attractions and near tram lines, making it easy to explore the city.
Dining
8.0
Breakfast was a highlight, with a nice selection that included made-to-order omelettes. I didn't partake, but my friends loved them. The pastries and coffee were great too. However, I found the 'Scottish' breakfast a bit underwhelming, as it was often cold.
Facilities
7.0
The hotel had decent facilities, such as complimentary snacks and beverages in the lounge. While I appreciated the modern amenities, working in the lounge was my only option, as my room lacked a desk. Nonetheless, the inviting atmosphere made it a cozy spot.
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